Terms of Service

Last updated: October 12, 2026

Please read these Terms of Service ("Terms") carefully before using the website and services operated by Kaizen Media Agency ("we," "us," or "our"). By accessing or using our website or Business Growth Audit, you agree to be bound by these Terms.

1. Use of Our Services

You may use our website and Business Growth Audit for lawful purposes only. You agree not to:

2. Business Growth Audit

Our free Business Growth Audit is provided for informational and educational purposes only. The recommendations generated are based on your self-reported answers and are not a guarantee of specific business outcomes. Results will vary based on factors unique to your business.

3. No Professional Advice

The information provided through our audit and website does not constitute legal, financial, or professional business advice. You should consult with qualified professionals before making significant business decisions.

4. Communications

By submitting the Business Growth Audit, you consent to receive communications from us including email, SMS text messages, and phone calls related to your audit results and our services. You may opt out of any communication channel at any time by notifying us at justin@kaizenmediaagency.com or by replying STOP to any SMS.

SMS message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel.

5. Intellectual Property

All content on our website — including text, graphics, logos, and software — is the property of Kaizen Media Agency and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We use third-party services including GoHighLevel for CRM and Google Analytics for analytics.

7. Disclaimer of Warranties

Our services are provided "as is" without warranty of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses.

8. Limitation of Liability

To the maximum extent permitted by law, Kaizen Media Agency shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, even if we have been advised of the possibility of such damages.

9. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of California.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will indicate changes by updating the "Last updated" date. Your continued use of our services constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Contact us at: