Privacy Policy
Last updated: October 12, 2026
Kaizen Media Agency ("we," "us," or "our") operates kaizenmediaagency.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or complete our Business Growth Audit.
1. Information We Collect
We collect information you voluntarily provide when completing our audit form, including:
- First and last name
- Email address
- Phone number
- Business name and industry
- Audit responses about your business operations and marketing
We may also automatically collect certain technical data such as IP address, browser type, device type, pages visited, and time on page through analytics tools (Google Analytics 4) when you have consented to cookies.
2. How We Use Your Information
- To deliver your personalized Business Growth Audit results
- To contact you with your report and to schedule your free strategy call
- To send follow-up communications related to your audit (you may opt out at any time)
- To improve our website and services
- To comply with legal obligations
3. SMS and Text Message Communications
By providing your phone number, you consent to receive SMS text messages from Kaizen Media Agency related to your audit results and follow-up. Message and data rates may apply. You may opt out at any time by replying STOP to any message.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze traffic and improve your experience. We request your consent before placing non-essential cookies (analytics). You may decline cookies via our consent banner and still use our services.
We use Google Analytics 4. Google's privacy policy is available at policies.google.com/privacy.
5. Data Sharing
We do not sell your personal information. We may share your information with:
- GoHighLevel (GHL): Our CRM platform used to manage client communications
- Google: For analytics (with your consent)
- Service providers who assist us in operating our business, under confidentiality agreements
- Legal authorities if required by law
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations, typically no longer than 3 years after your last interaction with us.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Request a copy of your data (data portability)
- Withdraw consent at any time
To exercise these rights, email us at justin@kaizenmediaagency.com.
8. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at the email above.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: justin@kaizenmediaagency.com
- Website: kaizenmediaagency.com